Will the SSV be further developed?

Yes, Niedersachsen Wasser is currently in the process of further developing the SubsurfaceViewer to version 9. The focus will be on new methods for partially automated model generation through parameters.

Can I contribute?

Yes! In the future, it will be possible to join a SubsurfaceViewer community. Customised features can also be discussed within this framework.

How can I purchase a licence for the software and what types of licences are available?

To purchase a licence, please use the contact form on the website or write to info@subsurfaceviewer.de.

Where can I find help with the installation?

The SubsurfaceViewer Wiki describes help for the installation.

What interfaces are there to other software products?

The 3D models can be exported to Modflow, GOCAD®, Leapfrog etc. for further processing. All export options can be found in the SubsurfaceViewer Wiki.

What data can be processed?

With SubsurfaceViewer almost all digital 2D and 3D geodata can be processed. For an overview, visit our Wiki.

Which operating system can I use with SubsurfaceViewer?

SubsurfaceViewer runs only with Microsoft Windows. The software is designed for operation with Windows 10 or higher.

Where can I find further information on the specific functions of the SubsurfaceViewer?

Further information on the functions of SubsurfaceViewer can be found in the Wiki.

Who is my contact for questions about licensing and billing (e.g. prices, termination of contracts, software updates)?

We at Niedersachsen Wasser will be happy to help with questions about the licensing model etc.. The best way to do so is to use the contact button and we will get back to you.

General questions about support and training, such as online tutorials, manuals or live support.

Niedersachsen Wasser offers training courses and tutorials for SubsurfaceViewer. Send us a message and we will get back to you.

How can I ensure that I am using the latest version of the software and how are updates provided?

News and updates about SubsurfaceViewer are announced via newsletter. Subscribe to the newsletter now and you will always be up to date.

How can I contact customer support if I have further questions or problems?

The best way to reach the customer support is via the contact button or by mail: info@subsurfaceviewer.de.

What can I do if I encounter a problem or an error message is displayed?

If you encounter any error messages, please send them to us via: info@subsurfaceviewer.de

FAQ

Frequently asked questions

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